Back Office

"In business you get what you want
by giving other people what they want."
- Alice MacDougall

The back office is where tasks dedicated to running the company itself take place. Unlike Marketing, Sales and Support, back office operations are usually not in contact with the customer.

Back office operations include accounting, human resources, IT departments and R&D.

Money

If you work in accounting, you need to worry about things like cash flow, expense creep, financial statements, depreciation, goodwill, inventories, asset control, liabilities, stock options, currencies etc. You're in charge of the finances in the company, and when the money run out...

People

If you work in human resources, you need to worry about things like recruiting, training and development of personnel, promotions, compensation, pensions, bonuses, career development, hiring and firing. You're in charge of getting the right people at the right time to do the right job...

Products/services

If you work in Research & Development (R&D), you need to worry about researching, experimenting, learning and trying new things, testing concepts and being innovative and creative. You're in charge of creating new products/services to sell...

IT

If you work with Information Technology (IT), you need to worry about things like hardware, software, installations and deployment, security, backups, updates, testing, support and training. You're in charge of all the computers and software products that the rest of the organization needs to get their work done....

Did anyone mention information overload ?

Use PpcSoft iKnow as a knowledge system to aid in the various tasks in back office, and to complement the existing systems you already have.

If your existing systems covers all your needs
- then maybe you don't need PpcSoft iKnow after all.

If you still feel overwhelmed by the information overload
- try PpcSoft iKnow for free and see if it helps you or not.